Privacy Policy
Ink Solution Srl, with registered office in Via Igino Garbini 29, 01100 Viterbo (VT), Italy, VAT number 02218760565, as data controller of personal data, is committed to protecting your privacy and ensuring that your personal data is treated in accordance with the Regulation (EU) 2016/679 (GDPR) and the current Italian legislation.
1. Data Controller
The data controller is Ink Solution Srl, with registered office at Via Igino Garbini 29, 01100 Viterbo (VT), Italy. For any questions or requests regarding the processing of your personal data, you can contact us at the following email address: info@inkpro.it or via certified email: inksolutionsrls@pec.it
2. Type of Data Collected
- Personal Data Provided Voluntarily:
- Personal and Contact Information: Name, surname, company name, tax code, VAT number, address, email address, telephone number.
- Payment Data: Bank details or other data necessary to carry out financial transactions.
- Newsletter Subscription Data: Email address and any communication preferences.
- Navigation Data:
- Information collected through cookies and other tracking technologies during your visit to our website. For more details, see the our Cookie Policy . .
3. Purpose of the Processing
Your personal data is collected and processed for the following purposes:
- Execution of the Contract:
- Order management, shipping, invoicing, and customer support.
- Direct Marketing (subject to explicit consent):
- Sending newsletters, promotional offers, and product updates.
- Fulfillment of Legal Obligations:
- Fulfillment of tax, accounting, and other legal obligations.
- Service Improvement:
- Anonymous statistical analysis to improve the user experience on our site.
4. Legal Basis of Processing
· Consent of the interested party: For sending commercial communications and subscribing to the newsletter.
· Performance of a Contract: To manage your orders and requests.
· Legal Obligation: To comply with tax, accounting, and other legal obligations.
· Legitimate Interest: To ensure site security and prevent fraud.
5. Processing Methods
Personal data is processed using electronic and manual means, adopting appropriate security measures to prevent loss, illicit or incorrect use, and unauthorized access to your data. Processing is carried out in accordance with the principles of fairness, lawfulness, transparency, and protection of your privacy.
6. Data Retention
- Data for Contractual Purposes:
- Stored for the time necessary to execute the contract and for subsequent 10 years in compliance with legal obligations.
- Data for Marketing Purposes:
- Retained until you request to unsubscribe from the newsletter. You can withdraw your consent at any time by clicking the unsubscribe link in each of our emails.
7. Data recipients
Your data may also be disclosed to third parties for technical and operational purposes strictly related to the purposes set out above, and in particular to the following categories of parties:
to) Shipping companies, IT service providers, companies or other entities entrusted by us with processing related to the fulfillment of administrative, accounting and management obligations related to the ordinary performance of our business.
b) to public authorities and administrations for purposes related to the fulfillment of legal obligations or to persons authorized to access them pursuant to provisions of law, regulations, or community legislation;
c) banks and financial institutions to which the transfer of the aforementioned data is necessary for the performance of our company's business in relation to our fulfillment of the contractual obligations undertaken towards you.
8. Data transfer
The Data Controller does not transfer personal data to third countries or international organizations.
If this occurs, service providers will be selected from among those who provide adequate guarantees, as required by art. 46 GDPR 679/16.
9. Rights of the interested party
Pursuant to Articles 13, paragraph 2, and 15 to 21 of the Regulation, we inform you that in relation to the processing of your personal data, you may exercise the following rights:
a) Right to obtain access to personal data and the following information:
- confirmation as to whether or not your personal data is being processed;
- the purposes of the processing;
- the categories of personal data;
- the recipients or categories of recipients to whom the personal data have been or will be disclosed;
- where the personal data are not collected from the data subject, any available information as to their source;
- the existence of automated decision-making, including profiling;
- a copy of the personal data undergoing processing.
b) Right to rectification and integration of personal data;
c) Right to erasure of the data ("right to be forgotten") if one of the following reasons exists:
1. the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
2. the interested party withdraws consent to the processing of data and there is no other legal basis for the processing;
3. the data subject objects to the processing and there are no overriding legitimate grounds for the processing;
4. the personal data have been unlawfully processed;
5. the personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;
If the data controller has made personal data public and is required to delete it, the data controller must inform other controllers processing the personal data of the request to delete any links to, copies or replications of, that data.
d) Right to restriction of processing in case:
1. The data subject contests the accuracy of the personal data, for a period enabling the data controller to verify the accuracy of the personal data;
2. The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
3. Even if the data controller no longer needs the personal data for the purposes of the processing, they are required by the data subject for the establishment, exercise or defence of legal claims;
4. The data subject has objected to the processing, pending verification whether the legitimate grounds of the data controller override those of the data subject.
e) Right to lodge a complaint to the Guarantor for the protection of personal data, following the procedures and indications published on the Authority's official website www.garanteprivacy.it.
f) Right to portability of the data, or the right to receive the personal data concerning him or her, provided to a data controller, in a structured, commonly used, and machine-readable format and, where applicable, to transmit that data to another data controller, if the processing is based on consent or a contract and is carried out by automated means. Where technically feasible, the data subject has the right to have the data transmitted directly from one data controller to another.
g) Right to object at any time to the processing of personal data, including profiling, in particular in the event that:
1. the processing is based on the legitimate interest of the owner, subject to the explicit explanation of the reasons for the opposition;
2. Personal data are processed for direct marketing purposes.
h) Right not to be subjected to a decision based solely on automated processing, including the profiling, except where the decision: is necessary for entering into, or performance of, a contract between the data subject and a data controller, is authorised by Union or Member State law to which the controller is subject, or is based on the data subject's explicit consent.
i) Right to withdraw consent at any time; obviously with all the consequences deriving from the impossibility of complying with legislative or contractual provisions if the processing is established by such provisions.
How to exercise your rights
The interested party may exercise his/her rights at any time by sending:
- an email to the address info@inkpro.it
- a certified email to the address inksolutionsrls@pec.it
10. Consent to the Newsletter
By subscribing to our newsletter, you agree to receive emails with offers, promotions, and updates from Ink Solution. You can withdraw your consent at any time by clicking the unsubscribe link in each of our emails.
11. Use of Cookies
We use cookies and other tracking technologies to improve your experience on our website. These tools collect information that helps us understand your preferences and offer you personalized offers. A pop-up window will ask you whether or not you wish to accept these cookies.
For more details, see the our Cookie Policy
12. Data Security
We implement technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction, or unlawful disclosure.
13. Changes to the Privacy Policy
We may update this privacy policy from time to time. Changes will be posted on this page with the updated revision date. We encourage you to review this policy regularly to stay informed about how we are protecting your data.
Last revision date: 02/10/2024
14. Contacts
For any questions or requests regarding this privacy policy, please contact us at the following email address: info@inkpro.it or via certified email: inksolutionsrls@pec.it
15. Freedom to Provide Data and Consequences of Refusal
Providing your personal data is optional. However, failure to provide the data necessary to execute the contract or fulfill legal obligations may make it impossible to provide the requested services, including registration on the site and product purchases.
Regarding data processing for marketing purposes, your consent is free and optional. Without consent, you will not receive commercial communications, but you will still be able to use our services.
16. Updates to this Policy
If we change or update our privacy policy, we will post those changes on this page so you are always aware of what information we collect and how we use it.